What browsers are compatible with Qualtrics?
Qualtrics supports all major browsers. To find out more, visit the Qualtrics help page:
- Mozilla Firefox
- Google Chrome
- Apple Safari
- Microsoft Edge
- Microsoft Internet Explorer
Where should I go to register for a Qualtrics account?
Go to the VUW Qualtrics link to register for a Qualtrics account. You will need to use your myvuw student email when registering for your Qualtrics account.
Where can I go to access help with Qualtrics?
Qualtrics has an XM Platform where you can get more help information about Qualtrics. They also have On-demand trainings which you can access.
Are 'Qualtrics.com' and 'VUW Qualtrics' the same thing?
No, if you accidentally created an account at 'Qualtrics.com' you will need to request the migration of your account by following the steps below:
Step 1: Click on 'Help' once you have logged into your account. When the Help window opens, click on 'Contact Support'.
Step 1: Click on 'Help' once you have logged into your account. When the Help window opens, click on 'Contact Support'.
Step 2: Click on 'I have a different support request'. In the dropdown menu, select 'Survey Platform'.
Step 3: Then choose 'Email'
Step 4: Fill in the subject line as shown below and select 'Technical Question/Issue'.
Step 5: On the following screen, fill in the necessary details and click 'submit' . Please click YES to allow Qualtrics to log in to your account.
If you have any issues, please contact the Digital Solutions Service Desk via:
- E-mail: its-servicedesk@vuw.ac.nz or
- Phone: +64 463 5050
This page was last updated March 2022.